Programs to Not Execute

[rockybear]

When we first got Codey Rocky … we used the Makeblock app for control and programming.

Recently when we push code … we are redirected to the mBlock app on iOS. We can program and upload … BUT NOTHING HAPPENS.

It is the same with my MacBook running Catalina. I bought the USB adaptor (which is kind of silly since we have a perfectly good bluetooth antenna) and I can connect to Codey and upload the program. BUT NOTHING HAPPENS.

The firmware says it is up to date when checked in the Makeblock app.

I have seen people post similar issues.

Firmware Problems?

Do you have to load different firmware for control via iPad or computer? in my quick testing the firmware the is compatible with the Makeblock iOS app doesn’t appear to be compatible with the mBlock 5 Mac app? If I load the firmware that is compatible with Makeblock iOS then I can’t load files from Mac. When I upload from mac it says that is was sucessful, but none of the funcitons I’ve loaded work. Same problem as here: Live mode works, Upload doesn’t The test script is very simple, just pla…

What is going on? This terribly frustrating. We spent a $100 and can’t even upload a simple program.

Please advise.

[Crackel]

Hi rockybear,

Since Makeblock seems to be on Chinese New Year’s holiday, I will try to help. The Codey Rocky has always worked well with us, even with my IOS tablet. Unfortunately, I am having problems with the new IOS version and mBlock. Conclusion: I keep looking. However, my problem is different since my Codey simply does not connect. Works with Android and my PC but not under the new IOS.

1. You must switch from one Firmware to another for the PC / MAC user and a tablet.

2. For my part, I have the same question for the Bluthooh, it would be more pleasant if it works with the antenna of my computer. However, the Makeblock adapter works great and USB as a last resort.

3. Personally, I use the tutorial of the mBlock application on a tablet but for programming, nothing better than a PC / MAC.

I suggest connecting to USB, updating the latest firmware and trying to display the letter A. <- Is it functional ???

Once your problem is corrected (with the help of Makeblock), I will be better to answer your questions. The Codey has a lot of potential. If you have questions in graphics or Python, I will be available.

[rockybear]

Hi Crackel … thanks for getting back. Much appreciated.

Two questions:

#1 - Where are the firmware versions specified? Which versions work with Android, iOS, OSX, etc?

#2 - I only see ‘Update Firmware’ in my applications (iOS/OSX). I do not see where to specify version. And further … updating from OSX (running Catalina) hangs.

[Crackel]

1: I cannot confirm because my Codey no longer connects to my iPad but I believe that you have no choice of Firmware.

2: On PC, it’s in the parameter

P.-S. Buuugggggg The text is bold and very big … I don’t know why and I don’t cry … sorry

[Crackel]

P.-S. Buuugggggg The text is bold and very big … I don’t know why and I don’t cry … sorry

[rockybear]

Firmware cannot be updated via bluetooth on Mac/PC. Version cannot be selected on iOS Apps.

And I cannot connect via USB either. I have tried on 3 machines (2 Macs & a PC).

Same behavior as originally outlined. Manual control of robot works via MakeBlock App. MBlock app does not work on anything.

Just dead in the water. Cannot believe they updated firmware to a version that has this crippling behavior.

Kids (and I) now associate Codey Rocky with cursing, cable swapping, software downloads and forum posts.

[Crackel]

Ok, I seem to understand better. Are you in a completely MAC environment?

I seem to be in the same situation as you when it comes to MAC equipment. On Android and PC, I have no problem. Before you fly your Codey Rockey out the window, try yourself with Android and PC equipment. I am aware that this is not your first choice but it is to isolate the problem.

1. MAC and IOS = Not functional?
2. Android or PC = ???

PS The little robot will be fun. It’s even sad to start this way. With a lot of problems that happen during the Chinese holiday.

[rockybear]

I’ve tried PC and it does not work. I do not have an android device.

How does one contact official support?

[Crackel]

Hi Rockbear,

You can try the private message. Usually they respond quickly and you have access to the engineers. They always correct my problem and answer my questions.

However, the forum seems dead due to the Coronavirus. Good luck.

[tech_support]

Hi rockybear,

I am sincerely sorry for the delay, we just had a hard time, but now we are back to work. I understand how frustrating you were when meet the problem.
For this issue, normally, upgrade the latest firmware can make it work with mBlock APP. For the problem that you are unable to upgrade latest firmware successfully with mBlock5 software on Mac computer. Could you please check or try the following points:

1. Make sure the mBlock5 is the latest version 5.2.0
   
2. If it is the latest version mBlock5 software, could you please try the web version mBlock5 software, but you need download and install the mLink plugin first before using web version mBlock 5 software.
   You can download the mlink from this link: https://www.mblock.cc/en-us/download
   
   
   
   After install mLink and open it,then you can run the web version mBlock 5:
   
   
3. If there is still problem to upgrade the firmware, is it possible for you to take a video to show your operation while upgrading the firmware? In this way, we may get more info to locate the cause.

[logmoies]

Once your trouble is corrected (with the help of Makeblock), I will be better to answer your questions. The Codey has quite a few capacity with the outdoor antenna. If you have questions in graphics or Python, I can be to be had.

[tech_support]