Hi,
I’ve emailed the support email address, but I just thought I would post this here in case it’s also helpful. I think one of my encoder motors is broken. I reveived the kit yesterday and just put it together. I’ve made a video of it: https://www.youtube.com/watch?v=NO1RLFYvmrc
This is the description of the problem:
One of the encoder motors on my new Makeblock Ultimate 2.0 seems to be broken. When I try to activate it, it rotates a few degrees and gets stuck. In addition, the encoder motor that does work seems to be fully backdrivable, but this one is totally not backdrivable. I’ve also taken the tread off to make sure the tread isn’t what’s blocking the motor, but the blockage is inside the motor itself.
Any help is kindly appreciated,
S