Waiting on shipping confirmation and price went down $1000


#1

I ordered a week ago on xtool and got the initial email to confirm my address and have not heard anything since. I went on the website this morning to see who I could email and the price has dropped $1000 since I ordered. I sent an email to see if I could check on the shipping confirmation and get a refund of the difference but I am not really sure who I should be contacting.


#2

Hello Prinzezz418, for any inquiry about your order on xTool, feel free to contact vicky@xtool.com . Our colleague will help you with all your questions, don’t worry.


#3

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