USB driver Mac OSX problem

#1

Hi,

I’m trying to install the USB driver on my Mac (Mac OS 10.15.3), but I get this error message.

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Schermafbeelding 2020-03-03 om 10.13.33.png1064x526 109 KB

Software will not connect with the laserbox because of this driver thing.

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#2

Hi meesterbram,

Sorry for the problem. There is problem for connecting laserbox to latest mac system 10.15.x. Our engineer is working on solving it. Sorry for keeping you waiting and we will let you know when the problem is solved.

Btw, could you help provide the firmware version of your laserbox device. You can see it by going to three bar icon–>Settings->Device： then provide the screenshoot of this page.

#3

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