New laser WITH Qx14 1 ERROR


Hello everyone

I got my laser in Jan but did not open till 4/11/‘22…. Did about less than 10 small projects and it started to engrave crooked and cut way off… then ERROR Qx14 1 came up… it takes you to a link that tells you what to do but I am completely lost on what to do… has anyone else had this problem?


Hello, Julio

Please click the below link and try to troubleshoot.

If the problem still exists, please send a video of the operation and the work log to our after-sales mailbox:
Best Regards,


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.