My laserbox will not complete a project


#1

My laserbox will not complete any designs, it stops after about 30 seconds. There are no error codes, it just says project was canceled (no I didn’t press anything) I have tried it on many designs, both from the software and my own.
*update- fixed problem by uninstalling/reinstalling software and redoing the firmware update.


#2

Hi there:

Can you send me a video or picture?thank you.


#3

Hi Shellv:

Thank you for your feedback,if you have any problem about the laserbox please feel free to contact with us,we’ll reply to you as quickly as possible.