Mdraw not starting

#1

Hello.
I just got my mdrawbot kit with laser upgrade today,build it up,installed mbot.
the connection is working ok,the firmware upgrade was running without any errors.
i did the scara now and wanted to install mdraw.
No version i could find is running on any of my computers. tried all mdraw versions i could find
Using windows xp32bit up to windows 10 pro 64bit.
first of all i had a problem that some dll file was not installed,but i manually installed it now.
now i keep getting another error:
"errors in 'mdraw.exe’
see the logfile…"
here is the content of the logfile:
"Exception in thread Thread-2:
Traceback (most recent call last):
File “D:\Python34\lib\threading.py”, line 920, in _bootstrap_inner
self.run()
File “D:\mDraw_python\mDraw\SerialCom.py”, line 49, in run
l = self.ser.readline().decode(‘utf-8’)
File “D:\Python34\lib\site-packages\serial\serialwin32.py”, line 252, in read
raise SerialException(‘call to ClearCommError failed’)
serial.serialutil.SerialException: call to ClearCommError failed

Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
Traceback (most recent call last):
File “mDraw.py”, line 5, in
File “C:\Python34\lib\site-packages\zipextimporter.py”, line 116, in load_module
zipimport.ZipImportError: can’t find module SvgParser
"
can anyone please help me with this?
i bought this great thing and cannot use it for some stupid software issue now.

#2

Hi nixarbeit,

There is no mDraw software for 32bit windows PC only for 64bit.

Please download the latest mDraw software in this link and reinstall on windows 10 64bit PC have a try: http://learn.makeblock.com/en/software/

#3

as i wrote above:

i tried it on three different systems

and your answer is not right at all. i managed to run version 1.1 on my old 32bit system. runs perfect.

and of course did i download the newest version of the software for my 64bit system.

so can someone elso help me out here. the post above did was no help at all.

#4