Mcreate won't recognize nozzle


Hi there, just got an mcreate (v1) this week and it’s giving me a problem with recognition of the nozzle. It keeps saying it can’t detect the nozzle and to check if it’s assemble properly. I’ve tried cleaning the contacts gently and i have to turn off the machine remove and replace the nozzle, turn on get the same error … Do this over and over again and again until after about 20-50 tries it will finally recognize the nozzle. I can then print but multiple times it has stopped mid print… That is stopped extrusion but kept trying to print… I should also mention that if I install the laser engraver then it seems to recognize it first try no problem every time. Is my nozzle defective? Is the carriage unit sensors faulty? Please help me I would rather fix this than to return it to the seller.



Hi, you should contact your dealer for warranty service.



This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.