MCreate print not printing files


#1

Hi guys,

I purchased the MCreate 3D printer through our local supplier last week and have nothing but a hassle trying to get it to print.

I installed Ultimaker Cura 5.2.1 then install the Cura plug-in 0.5.0 downloaded from the website. It installed ok on both the Win10 PC and my Mac. I followed the video instructions exactly. The Makeblock MCreate print was in the list of printers and I was able to select it.

I tried a few of my STL files. The model loads fine and it performed the slice as expected. I then loaded the gCode file onto a USB stick. I then inserted the stick into the printer, selected it to print. I looked fine and comes up saying “Print Progressing 0%” and that’s it, it never goes past 0%. This occurs regardless of whether I use the Mac or the PC. Same result. I also tried the version of Cura that is provided on the USB stick with the printer, but same result.

I noticed that the are some files on the USB stick that came with the printer. I tried these and they print fine, but I notice that they are a lbx format and not gz. They come up on the printer showing an icon image of the print whereas the gz files just show a gcode icon and not an image.

I have sent the Makeblock support people an email but I’ve not heard anything back.

Very frustrating. Has anyone encountered this or can suggest what the issue could be?

thanks
Paul


#2

Have you tried putting an STL file on the USB stick?


#3

I haven’t tried that, I’ll see if that works. Will the printer itself then do the slicing needed? As a BTW, I found that it does printer if I select to print directly to the printer via the USB cable. It just won’t do it if I use the USB key. The GZ file is there and comes up, but when selected and go to print it from the printer is just sits there saying 0% progress and the head nor the base show as heating.


#4

An update on your suggestion. Tried it but the printer doesn’t show the stl file, only the gcode files.


#5

So it works with the USB cable?


#6

Yes, it works if I use a USB cable. But if I same the gcode file to a usb flashdrive then it just shows Progressing 0%. I’ve tried 2 different flash drives, same result.
But good that at least I can now print.
Cheers


#7

BTW, I heard back from their support people. They want firmware and software versions and a video of the issue, so will do that today and see what they say.
Cheers


#8

Hmm… :confused:


#9

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