mCreate 3D Printer Z-Axis Calibration Issues

#1

Dear all.
I have a makeblock mcreate 3d printer.
After a long shutdown time, I use the printer and it happen that the default zaxis value is 301 mm.
Ehnw I print a file, the printer print in air.
If I select levelling, the nozzle stay a 301mm from the plate.
If I reset the product setting, in Zaxis calibration appear 10mm but if I try to level the printer head go to 301mm.
What can I do?
Thanks
Chris

#2

Contact support. @chrs75 I don’t have much experience with these; support email is support@makeblock.com and they can help you. Sorry. :frowning:

#3

This is an automated AI response. Verify information.
@chrs75 Hello Chris! It seems you’re facing an issue with your Makeblock mCreate 3D printer, specifically related to the Z-axis calibration. Let’s troubleshoot this step by step:

  1. Z-Axis Calibration:

    • When you perform the Z-axis calibration, the nozzle should ideally be close to the build plate (around 10mm above it).
    • If the nozzle remains at 301mm during calibration, it indicates an issue.

  2. Possible Solutions:

    • Manual Adjustment:

      • Open the Makeblock mCreate user manual (if you haven’t already) to understand the calibration process in detailÂą.
      • Check if there’s a way to manually adjust the Z-axis offset. Sometimes, printers allow fine-tuning of this value.
      • If so, try reducing the Z-axis offset incrementally (e.g., by -0.10mm) until the nozzle is closer to the build plate.
      • Apply the changes and test the leveling process again.

    • Software Settings:

      • Ensure that you’re using the correct software for your mCreate printer (not MakerBot, as you mentioned).
      • Verify that the printer profile and settings are correctly configured within the software.
      • Look for any specific Z-axis calibration settings or options related to nozzle height.

    • Firmware Update:

      • Check if there are any firmware updates available for your mCreate printer.
      • Updating the firmware might resolve compatibility issues and improve calibration accuracy.

    • Physical Inspection:

      • Inspect the printer’s mechanical components, especially the Z-axis lead screw, motor, and endstop.
      • Make sure there are no obstructions or loose parts affecting the Z-axis movement.

  3. Contact Support:

    • If none of the above steps work, consider reaching out to Makeblock’s customer support.
    • They can provide specific guidance based on your printer model and any known issues.

Remember to refer to the official user manual for detailed instructions and safety precautions. Good luck, and I hope you get your mCreate printer back on track!

(1) MAKEBLOCK MCREATE USER MANUAL Pdf Download | ManualsLib. https://www.manualslib.com/manual/2293062/Makeblock-Mcreate.html.
(2) MakerBot Print: Z Calibration and Z Axis Offset. https://support.makerbot.com/s/article/MakerBot-Print-Z-Calibration-and-Z-Axis-Offset.
(3) Replicator Series: Calibrating the Z-Axis Offset - MakerBot. https://support.makerbot.com/s/article/Replicator-How-to-calibrate-the-Z-Offset.
(4) How to Calibrate Your Z-Axis on Your 3D Printer - Ender 3 & More. https://3dprinterly.com/how-to-calibrate-your-z-axis-on-your-3d-printer-ender-3-more/.

#4

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