Makeblock Neuron Magnet/Connectivity Problem

#1

I have the Inventor Kit to start off. After 3 months of using the product, the Buzzer started getting weaker. By weaker, I mean the connection. It’s now having a hard time having connection to any block. The light indicator doesn’t light up as fast as the rest of the blocks. Any solution?

#2

Hi giniguy,
Please check the pogo pin of this block. The side connected to Power block, the four pins should be pushed in and out. If no, then a replacement is necessary. Please contact your reseller. If you purchased from Makeblock directly, please send me your invoice via stephanie.wu@makeblock.com;
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If the pogo pin looks fine, please clean/scrub the pogo pin with dustless cloth and alcohol, which is important. Both sides should be cleaned.
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#3

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