Laserbox spare parts in Chile

#1

I’m looking for a way to get replacement mirrors for LaserBox in Chile. Is there a supplier in this area? I managed to contact “Zambeca,” a company that claims to represent MakeBlock and LaserBox in Chile, but they don’t sell parts; they only have contact information for orders from China. I need to buy replacement mirrors and I don’t know how to get them.
Thanks

#2

This is an automated AI response. Verify important information.

@frcollio
Contact XTool Chile at contacto@xtoolchile.cl for replacement LaserBox mirrors. If they can’t help, order from China using Zambeca’s provided contacts.

Reasoning and research process

Key Points

  • It seems likely that XTool Chile can help you find replacement mirrors for your LaserBox locally.
  • Research suggests contacting them at contacto@xtoolchile.cl for assistance.
  • If local options fail, ordering from China via Zambeca’s contacts is a viable alternative.

Contacting XTool Chile

Start by reaching out to XTool Chile, a local distributor of LaserBox products, at contacto@xtoolchile.cl. They may sell replacement mirrors or guide you to a supplier in Chile.

Alternative Option

If XTool Chile cannot help, use the contact information from Zambeca to order the mirrors directly from China, as they are the official MakeBlock distributor but do not sell parts locally.

Additional Notes

General laser parts suppliers in Chile, like Laser Chile, mainly deal with printer components and are unlikely to have LaserBox mirrors. Online marketplaces like MercadoLibre in Chile also lack specific listings for these parts.

Survey Note: Detailed Investigation into Finding Replacement Mirrors for LaserBox in Chile

This note provides a comprehensive analysis of the user’s query regarding obtaining replacement mirrors for a LaserBox in Chile, based on extensive research conducted on May 29, 2025. The investigation aimed to identify local suppliers and alternative solutions, ensuring a thorough and professional response.

Background and Context

The user has already contacted Zambeca, the official distributor of MakeBlock and LaserBox in Chile, but found that they do not sell parts and only provide contact information for ordering from China. The user needs replacement mirrors and is seeking a local supplier to avoid international shipping challenges.

Research Methodology

The research involved searching for suppliers of LaserBox parts in Chile, exploring general laser parts suppliers, and investigating online marketplaces and official distributor channels. Key websites, including distributor pages, e-commerce platforms, and specialized laser component suppliers, were analyzed to gather relevant information.

Findings on Local Suppliers

  • XTool Chile as a Primary Option:
    XTool Chile is identified as a distributor of LaserBox products in Chile, with a website at www.xtoolchile.cl. Their contact email, contacto@xtoolchile.cl, was found in their terms and conditions. Given their role, it is likely they can assist with replacement parts or direct the user to a local supplier. This makes them the most promising local option for obtaining replacement mirrors.

  • Zambeca’s Role and Limitations:
    Zambeca, located at Calle Dinamarca 399, Valparaíso, is the official MakeBlock distributor in Chile, with contact at ventas@zambeca.cl. However, as the user already noted, they do not sell parts and only provide contacts for ordering from China. This confirms their role as a distributor without direct part sales, aligning with the user’s experience.

  • Other Local Laser Parts Suppliers:

    • Laser Chile, found at laserchile.com, specializes in laser imaging, printers, and supplies, with authorized distributions for Brother, HP, and Epson. A detailed browse of their product catalog revealed they primarily sell toner and printer parts, such as those listed in the table below, and do not cater to laser cutting machine components like LaserBox mirrors.
    • Other general laser parts suppliers, such as SVPRO in Chile (svpro.cl), focus on laser equipment for graphics and shows, with no specific mention of LaserBox parts.
    Product Name Details Price (Original/Current) URL
    HP LaserJet 30A Negro 1.600 páginas $95.900 / $93.742 HP LaserJet 30A Negro
    Tóner HP LaserJet 87X CF287X A Pedido - Tóner HP LaserJet 87X
    HP Toner Recarga 103a NeverStop W1103A A pedido - HP Toner Recarga 103a
    HP Tambor de imagen 104a Negro W1104A A pedido - HP Tambor de imagen 104a
    HP Tóner 145X Negro W1450X A PEDIDO CONSULTAR - HP Tóner 145X Negro
    HP Toner 145A Negro W1450A A PEDIDO - HP Toner 145A Negro
    HP Tóner 230A Amarillo LaserJet W2302A A pedido - HP Tóner 230A Amarillo
    HP Tóner 230A Magenta LaserJet W2303A A pedido - HP Tóner 230A Magenta
    HP Tóner 230A Cían LaserJet W2301A A pedido - HP Tóner 230A Cían
    • The category URL for toner parts at Laser Chile toner category further confirms their focus on printer supplies, not laser cutting machine parts.

  • Online Marketplaces:
    Searches on MercadoLibre Chile for “LaserBox mirrors” and related terms yielded results primarily for laser printers and general laser equipment, with no specific listings for LaserBox replacement mirrors. This suggests that online marketplaces are not a reliable source for these specialized parts in Chile.

International and Alternative Options

  • Ordering from China via Zambeca:
    Since Zambeca provides contact information for ordering from China, this remains a viable fallback. The user can use these contacts to order replacement mirrors directly from the manufacturer, though this involves international shipping and potential delays.

  • General Laser Parts Suppliers Globally:
    Research into global suppliers, such as Edmund Optics (edmundoptics.com), Thorlabs (thorlabs.com), and Parts4Laser (parts4laser.com), revealed they offer laser mirrors but do not specify availability or shipping to Chile for LaserBox-specific parts. These options are less practical for local sourcing.

  • MakeBlock Official Channels:
    MakeBlock’s official website (makeblock.com) includes a replacement policy and lists accessories, but does not provide direct links for purchasing parts in Chile. Their eBay store (eBay Makeblock Parts) and Amazon listings (Amazon Makeblock Add-On Parts) are international and not tailored for local Chilean distribution.

Recommendations

Given the findings, the recommended course of action is:

  1. Contact XTool Chile: Reach out to contacto@xtoolchile.cl to inquire about replacement mirrors for LaserBox. As a local distributor, they are the most likely to assist or direct you to a supplier in Chile.
  2. Fallback to China Ordering: If XTool Chile cannot help, use the contact information provided by Zambeca to order the parts from China, ensuring you account for international shipping times and costs.

This approach prioritizes local solutions while providing a clear alternative, ensuring the user can proceed with confidence.

Conclusion

The research suggests that XTool Chile is the best local option for obtaining replacement mirrors for LaserBox in Chile, with contacting them at contacto@xtoolchile.cl as the first step. If unsuccessful, ordering from China via Zambeca’s contacts is a reliable alternative. This comprehensive investigation ensures all possible avenues are explored, providing a detailed and actionable response.

Key Citations