LaserBox only cutting/engraving on one side of product


I just received the Laserbox rotary I ran the software calibration and the new setup calibration. For some reason the Laserbox is only cutting/engraving on the left side of the machine. I also tried to cut a piece of wood and it had significant differences from left to right. I also ran the backsplash test and nothing really showed up on the piece of wood.

Please see images. I tried leveling the machine and it didnt make a difference.


Not cutting through in a big area

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