Hi, I’m a user of laserbox pro in Japan. I purchased it about 5 years ago.
The other day, I turned on my laserbox pro and connected it with the software. However, the software displayed an error code"Qx143"(Please refer to the image below).
I found a website about the code (https://www.yuque.com/makeblock-help-center-en/ooad2q/vk2q6i?#%20%E3%80%8AQx183/Qx143%20Z%20Axis%20Limiter%20is%20Abnormal%E3%80%8B) and knew that it means the limiter is abnormal. I checked all the possible causes. Z axis motor worked without issues and the iron sheet on Z axis limit switch wasn’t broken. In addition, when I put a piece of paper into the limit switch, the LED was off. So, I estimate that the cable which connects the limit switch and the adapter board, or the limit switch itself has some issues.
I would appreciate it if you could tell me how to know which components actually have issues, and how to purchase the replacement in Japan.
Thank you,
dai5_jp