Import svg doesn't import correctly if large number of objects


#1

I try to import an svg from inkscape and if there a large number of objects the laserbox software doesn’t manage it and it give create patterns, but it doesn’t give any error or warning message.


Progetti.zip (13.5 KB)
I have attached an example of this problem, I use the 1.1.5 version of Laserbox software


#2

Hi there:

I’ve sent the file to our hardware engineer and we’ll reply to you later,thank you.


#3

Hi there:

Our hardware engineer said it is ok on our laserbox,we suggest you update your software to 1.1.7 version and if you still have this problem please take a video to us,we’ll reply to you soon.


#4

And can you also provide your computer information OS version and laserbox version to us,thankyou.


#5

The problem persist with 1.1.7 version.
Firmware version


image

We have tried with different pcs all Windows 10
|Edition|Windows 10 Enterprise|
|Version|20H2|
|Installed on|‎26/‎08/‎2020|
|OS build|19042.1237|
|Experience|Windows Feature Experience Pack 120.2212.3530.0|

|Processor|Intel® Core™ i5-7300U CPU @ 2.60GHz 2.70 GHz|
|Installed RAM|16,0 GB (15,6 GB usable)|
|System type|64-bit operating system, x64-based processor|
|Pen and touch|No pen or touch input is available for this display|
or
|Edizione|Windows 10 Home|
|Versione|20H2|
|Data installazione:|‎12/‎03/‎2021|
|Build sistema operativo|19042.1288|
|Esperienza|Windows Feature Experience Pack 120.2212.3920.0|
|Processore|Intel® Core™ i7-6700HQ CPU @ 2.60GHz 2.60 GHz|
|RAM installata|16,0 GB|
Sistema operativo a 64 bit, processore basato su x64

Regional settings:


#6

Please contact with support@makeblock.com and send the video to this email,we’ll reply to you soon


#7

I send a email to support


#8

Ok thank you very much