I try to import an svg from inkscape and if there a large number of objects the laserbox software doesn’t manage it and it give create patterns, but it doesn’t give any error or warning message.
Hi there:
I’ve sent the file to our hardware engineer and we’ll reply to you later,thank you.
Hi there:
Our hardware engineer said it is ok on our laserbox,we suggest you update your software to 1.1.7 version and if you still have this problem please take a video to us,we’ll reply to you soon.
And can you also provide your computer information OS version and laserbox version to us,thankyou.
The problem persist with 1.1.7 version.
Firmware version
We have tried with different pcs all Windows 10
|Edition|Windows 10 Enterprise|
|Version|20H2|
|Installed on|26/08/2020|
|OS build|19042.1237|
|Experience|Windows Feature Experience Pack 120.2212.3530.0|
|Processor|Intel® Core™ i5-7300U CPU @ 2.60GHz 2.70 GHz|
|Installed RAM|16,0 GB (15,6 GB usable)|
|System type|64-bit operating system, x64-based processor|
|Pen and touch|No pen or touch input is available for this display|
or
|Edizione|Windows 10 Home|
|Versione|20H2|
|Data installazione:|12/03/2021|
|Build sistema operativo|19042.1288|
|Esperienza|Windows Feature Experience Pack 120.2212.3920.0|
|Processore|Intel® Core™ i7-6700HQ CPU @ 2.60GHz 2.60 GHz|
|RAM installata|16,0 GB|
Sistema operativo a 64 bit, processore basato su x64
Regional settings:
Please contact with support@makeblock.com and send the video to this email,we’ll reply to you soon
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