Image Correction does not work


#1

Hi,

I tried to use the Image Correction option under Advanced Settings and after puting the 3 A4 sheets and pressing Next, I get an error message and have to go back to the main menu.


#2

Hi dbotsiod,
What is the error page, could you show us the screen shot?
And is your laserbox software the latest version?
If possible, please take a short video for us.


#3

Attached the screenshot


#4

When does the screen shot come out? It comes out once you clicked on “calibration” or laser printed and then it shows failed?


#5

The screenshot with the error message comes out as soon as I press Next button after the instruction to put the 3 sheets of A4. I don’t think that the device is checking anything because the error comes even if I don’t place any A4 sheets inside.


Camera Image is skewed
#6

Hello dbotsios,
This case, I will check with the seniors. But please
Make sure your computer is online and choose “check for update” in laserbox software. Then go to image correction and take a video of the correction process. I will forward to the senior.
Thank you!


#7

Hi, the problem is solved. I changed the USB cable and reset my windows pc. Everything ok now.


#8

Glad to hear that :grinning: