Faulty mBot


#1

I sold mBots to a client who has problems with the one he opened. I have asked for assistance from Makeblock but have not received any feedback. The client now returns both these to me and asking a refund in view of the malfunctioning.

Is there any specific person I could contact in this regard?

Thanking you in anticipation.

Kind regards

Andre


#2

Hi Andre,

Great Day!
This is Daisy from Makeblock. So sorry for the trouble caused, you can contact me for the details.
My email address is Daisy@makeblock.com or tec-support@makeblock.com.
please kindly send the issue on mBot to my email address

Best Regards!


#3