Cyber Pi firmware update problem


Good afternoon!

I have Mbot Neo + Cyber Pi
The day before yesterday Cyber Pi offered to update the firmware. It was connected by cable to PC

Now I see on the Cyber Pie screen constantly trying to update. Nothing else reacts.

The PC connects to the Cyber Pi, but does not allow the program to be updated.

I am attaching a link to the video

What should I do? Thanks


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