Cutting issue New


#1

I just got the same problem reported by Gzim on Jun 9

(upload://xdB9OnBlzPe1lUe8LPxtH1t4te4.jpg)

1lUe8LPxtH1t4te4.jpg)

I opened a ticket on support.

Gzim, did they give you any answer?


#2

Have you tried the xTool support page?
support.xtool.com


#3

I’m working with them but because it’s the same issue reported 2 month ago, I would like to know what the response was to take action as soon as possible, if there is a fix that is up to the user to take.