I wanted to install mblock5 to our organisation laptops. We are using mblock3 on all of them with no problems so far. Using my private laptop everything works fine after the installation, so there might be a problem on those laptops I can’f find.
Installed it on another laptop, same brand, now when picking a devices a popup “No Network, try again…” pops up. Of course I am connected via wifi. I set up firewall rules to allow mblock5, but it did not change anything
This week I got the same issue like yours and we found that the issue caused by limited network. So what kind of network you used? Any limitation?
Please try to put the url in the browser and see if any error message: https://extservice.mblock.cc/test/setup