Alternate shipping methods?


#1

Hi,
Is it possible to offer multiple shipping methods when buying from the Makeblock store? My order has been stuck in “Waiting for customs clearance” for over a week now. I’m willing to pay more to get items faster - I bought some additional parts from Seeedstudio after my Makeblock.cc order but they arrived to my home over a week ago.

Ship by weight is good, but can you offer faster methods that won’t be held in customs for so long?

Thanks!


#2

Ah, and I forgot to ask another question as well :slight_smile: When are the distributors going to be offering the new parts, or get a refresh of existing parts? That’s an alternate solution to offering alternate shipping methods.


#3

Hi Tavaresford,
Thanks for your feedback, we feel very sorry for causing the trouble to you. We are going to set more shipping methods for our customers.You could choose the faster shipping method next time.

Our distributors might offer the new parts soon.

Greeting from China,
Alice


#4