Airblock not connecting to device after crash


#1

Hi.
Just started using airblock and I love it. However, after I crashed the drone, it now will not connect to my device.
Even though it shows up the green green red format, I still receive the “connection failed “ report. Besides that, when I switch to the controls, it says that I am connected but there is no power to the drone. When I recharged the battery, I still received the same issue. Can someone help?


#2

Hi Joel_2005,

May I know where did you buy the Airblock? Could you please send the receipt to daisy@makeblock.com?
Besides, please also take a picture for the barcode on the bottom of the Airblock box and send it the same address, thanks!


#3