Xtool D1 Pro USB on Mac OS Sierra, alerts and

#1

Avart Vincent
Nov 14, 2022, 22:50 GMT+8

Hello,
I was very happy to use your superb Laser Xtool D1 Pro without any problems for a few days.
However, since this Sunday impossible to work!
It all started with a smoke alert when there was no smoke (I installed the Airkit).
Then, boundary error?
No more USB connection in LightBurn.
Only WIFI with XCreative Space.
I checked everything: belts, cables, connectors …

I really do not understand !
I hope you will be able to help me!
Thank you !
vincent
Namur (Belgium)

#2

Try the xTool support page:
https://support.xtool.com/
Mention people by typing “@”.

Essayez la page d’assistance de xTool :
https://support.xtool.com/
Mentionnez les personnes en tapant “@”.

Probeer de xTool-ondersteuningspagina:
https://support.xtool.com/
Noem mensen door “@” te typen.

Probieren Sie die xTool-Supportseite aus:
https://support.xtool.com/
Erwähnen Sie Personen, indem Sie “@” eingeben.

Thanks for your time,
Best_codes

#3

Thanks ! Everything is OK ! I uninstalled the software properly and then reinstalled LightBurn.
And everything works great! Phew!

#4

:smiley: Wonderful!