mBot Ranger is not connecting with the phone


#1

Hello,
I’ve bought an mBot Ranger for my son.
We connect it with the laptop, via com5, upgrade firmware.
Downloaded the app Make block and when we tried to connect the phone (samsung galaxy note8) it is connecting but the sincronizing can not be performed because can not detect the firmware and tells you to pick the model.
When i picked mBot Ranger, it says" please use a pc version to restore firmware"

We reset the default program (mBot Ranger), , board mBot Ranger Auriga, and we tried again and again tue same message.

We managed to connect the phone and the mBot Ranger with the ranger connected via cable with the laptop.
Like this we can use the ranger via app Makeblock, on play (joystick mode) but as soon as we remove the cable from the ranger or laptop, we can not operate it via the app from the phone.
We’ve tried this for 2 days and we are about to give up.


#2

Please take a video to show the issue, including reset process with mBlock, then connect with makeblock App.
Also take a video to show "We managed to connect the phone and the mBot Ranger with the ranger connected via cable with the laptop.“
Also have you tried another phone? What is the language of your phone?