Lines in the engraving

#1

Hello all!

I recently purchased an xTool D1 10w machine. I’m noticing that no matter the material I am getting extra lines cut into the final product. I have tried turning down the power and the speed and still get the same result. Any idea what could be causing this and how to fix it?

#2

Of course, try the xTool support page:
https://support.xtool.com/

Mention @makeblock123, @makeblock.lindingxin, @makeblock_product, etc.
Also, contact mBlock!

Otherwise, I don’t have a xTool, so I can’t be of much help. Sorry.