D1 and USB connection

#1

I have a new D1 machine and all the firmware and software have been updated to the latest and greatest via wifi. The machine works well using lightburn and/or laser box with a WIFI connection. But I can not connect to this machine using usb connections. I get a “connection failed” error. It is a new laptop and I can connect other devices to the usb ports and they work fine so I don’t think it’s the computer. Hoping there is something I can try as I have been trying on my own for 2 days to no avail. I need to connect using usb as where I want to work I do not have WIFI.
Drivers CH341
Lightburn 1.1.04
Laserbox 1.2.0
windows 10 home.

Thanks in advance
Bob

#2

Quick update. Lightburn now recognizes the laser through USB. Haven’t done anything different it just started working. Laserbox continues to fail connection.

#3

Hey, I don’t have an xTool, but I’d like to point out that mBlock may not notice your post unless you mention them. Mentioning them like @tech_support, @makeblock123, etc. will send them a message linked to this so that they see it faster. Now that I’ve mentioned them, you might get some responses!

Just remember to mention them next time you have a question.
Don’t worry, I make the same mistake a lot! :smile:

Thanks for your time,
Best_codes

#4

Thanks so much. I didn’t know that. In any case It finally recognized it.

#5

That’s wonderful! I’m glad I could help you too! Have a nice day!

#6

I was having trouble connecting my new xTool D1 thru USB.
So I did several Windows updates to my old 2008 Toshiba laptop.
Downloaded the http://www.wch-ic.com/downloads/CH341SER_EXE.html driver again, re-installed it again and Success !! Lightbox now recognizes the D1.
Try updating Windows and installing this driver, it is located on the XTool D1 support sight.