Laser Bot Image Importing Issues


#1

So I am fairly new to MLaser and when I Import an image no matter what the size it will import it as only about 2.5 inches big. When I drag the image to the size I need it to be the lines become very blurry and the laser will cut two lines for every line shown. Is there a way to fix this?

Second I have noticed that when I import an image the laser will not cut the whole shape out. For example if I were to import a picture of a circle, the laser will start the cut but will end the cut a few mm away from where the cut began instead of completing the circle cut. Is there any way to fix this issue?


#2

Hi harrinja,

The phenomenon "when I Import an image no matter what the size it will import it as only about 2.5 inches big. " is normal on mLaser software due to the preset in the program.

For the other issues, may I know what is the operating system of your computer? And could you please send your image file to me?


#3

Im using mac osx High Sierra


#4

Also do you have any solution for the laser not completing cuts?


#5

Hi harrinja,

For both of the issue, we have provided feedback to R&D guys.
Among them, for the issue laser not completing cuts, there is plan to update a new version software to fix it. Please kindly wait.


#6