Help Needed - Unable to get it to work

#1

Hi Everyone my partner bought me this laser engraver for a xmas present. I set it up yesterday, and upon power up i got the motors to move and the laser to come on lightly. I then followed the setup guide on this site, updating fireware etc and now i cannot get anyhting from the laser or drives ?? Any ideas would be great please.

#2

Hi PCPAYN3,

Which robot do you have? Is it Laserbot or XY Plotter?
Please kindly take a picture for the robot you assembled?

#3

Hi this is the item i bought:

I believe its a XY laser engraver.

C0727F82-2C85-404E-A383-A56478FA0821
C0727F82-2C85-404E-A383-A56478FA0821.jpeg2015x1511 957 KB
FDB2F1B2-C1E2-4A36-8E52-5C542F431185
FDB2F1B2-C1E2-4A36-8E52-5C542F431185.jpeg2015x1511 798 KB

#4

2BAC2BB8-2A6A-4333-96F8-F3559925E49B

#5

Hi PCPAYN3,

This is not our product. We only have the Laserbot and XY Plotter available for sell.

#6

Do you know where i can go for support?

#7

I am not sure what is the brand of your robot, I think you can check its brand and look for their support on their official website.

#8