Problem to connect via bluetooth to mbot ranger


#1

Hello, i buy a mbot ranger id#26635 and test to Connect from the following devices and obtain a “incompatible device” error

  1. Iphone 5, iOS v11.2.1
  2. IPad 2.0, iOS v9.3.5
  3. Samsumg J7 android v7.0

Anyonne know what is the problem?

Regards


#2

Hi willys,
Which APP do you use?
To control the mBot Ranger with mobile devices, you can use the Makeblock APP or mBlock APP.
For the above two APP, they required system below on mobile devices:
iOS: iPhone4S/iPad 3, iOS 9.0 and above
Android: Android 4.3 and above

Among your devices, I think the IPad 2 won’t work. But for the issue “incompatible device” happens on the other two devices, please make sure you are using the correct APP.
Once still the same issue when using Makeblock or mBlock APP, please reset default program for mBot Ranger have a try.


#3

iPad 2 will definetely not work.


#4

WHY? It’s running IOS 9.3.5. I am having the same problem, also with iPad 2 running 9.3.5


#5

Hi Timbo,

The Bluetooth module on our product support BLE protocol, for Apple products, only the products published after the year 2011 support BLE protocol which can work with the Bluetooth on our product.
Since the iPad 2 doesn’t support BLE protocol, so it cannot work with our APPs which need connect with Bluetooth.

The APPs of our product work with iPad 3 and above and the iOS should be iOS 9.0 and above.