Order Awaiting Fulfillment


#1

For how long is it normal that an order is “Awaiting Fulfillment”? I sent an order 6 days ago and it still has not shipped. I paid for “Express shipping”. The package should have been with me already. What is happening here?


#2

Hi jenschr,

Great Day!
Sorry for the trouble caused.
please kindly send the order to ntec-support@makeblock.com. We will check it with the order and reply you soon.


#3

Email sent…


#4

Just piggy backing on this discussion. This topic seem to be a common theme on this website.

I’ve placed an order through 6 days ago and its status is stuck on “Awaiting Fulfillment”. I’ve sent a couple of emails to ntech-support but I’m not getting any reply. What’s the deal?

Order number: #55451


#5

Hi AllanV,

Our colleague Darcy has contacted you. Please kindly check if you received her email.


#6

Same thing happens to all my orders. I guess that if something is missing, they’re just waiting for it?